Terms of Service

Effective Date: 05/08/2025

Welcome to Rovapet!

These Terms of Service (“Terms”) govern your use of our website located at [www.rovapet.com] and any services or products offered by Rovapet ("we", "our", or "us"). By accessing or using our website, you agree to be bound by these Terms. Please read them carefully before using our services.

1. Eligibility

You must be at least 18 years old or have the involvement of a parent or legal guardian to use this site or purchase our products. By using our site, you confirm that you meet these requirements and that all information you provide is accurate and complete.

2. Product Information

Rovapet specializes in outdoor gear and accessories for pets. We aim to provide accurate product descriptions and images, but we do not warrant that all content is error-free or current. If you receive a product that is not as described, you may return it in accordance with our Return Policy.

3. Orders and Payments

All prices are listed in USD and are subject to change without notice. We reserve the right to refuse or cancel any order at any time for reasons including but not limited to:

Product unavailability
Errors in pricing or product details
Suspected fraud or unauthorized activity

By placing an order, you agree to provide complete and accurate billing and shipping information.

4. Shipping and Delivery

We currently ship within the United States only, excluding remote or non-contiguous areas (such as Alaska, Hawaii, and U.S. territories). Shipping costs and estimated delivery times will be calculated at checkout.

Please note that delivery times are estimates and may be affected by external factors such as weather, carrier delays, or holidays. Rovapet is not responsible for delays outside our control.

For more details, please review our [Shipping Policy].

5. Returns and Exchanges

We want you and your pet to love our products. If you're not satisfied with your purchase, you may return eligible items within 30 days of delivery. Items must be:

Unused
In original packaging
In resalable condition

To start a return, please email us at support@rovapet.com.
See our [Return Policy] for more details.

6. Pet Safety Disclaimer

Our products are designed with durability and safety in mind, but each pet is different. Please choose products that suit your pet’s size, strength, and activity level. Always supervise your pet while using any Rovapet product.

Rovapet is not liable for injuries or damages caused by misuse, unsupervised use, or failure to follow product guidelines.

7. Intellectual Property

All content on our website, including product designs, photos, logos, and written material, is the intellectual property of Rovapet or its licensors and protected by copyright, trademark, and other laws. You may not use, copy, or distribute any content without our written permission.

8. Prohibited Activities

You agree not to:

Violate any laws or regulations
Use the site for any fraudulent or harmful activity
Interfere with the site's security or functionality
Submit false reviews or impersonate another person

9. Limitation of Liability

To the maximum extent permitted by law, Rovapet shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of our website or products.

Our total liability for any claim arising from your use of our services or products shall not exceed the total amount you paid to Rovapet for the purchase involved.

10. Changes to These Terms

We may update these Terms at any time. The most current version will always be available on our website. Continued use of our services after changes are posted constitutes your acceptance of the revised Terms.